These terms and conditions (the "Terms and
Conditions") govern the use of
(the "Site"). This Site is owned and operated by Sunshine Sanctuary.
This Site is an ecommerce website.
By using this Site, you indicate that you have read and
understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the
property of Sunshine Sanctuary and the Site's creators. This includes, but is
not limited to images, text, logos, documents, downloadable files and anything
that contributes to the composition of our Site.
When you create an account on our Site, you agree to the
following:
1.
You are solely responsible for your account and the
security and privacy of your account, including passwords or sensitive
information attached to that account; and
2.
All personal information you provide to us through your
account is up to date, accurate, and truthful and that you will update your
personal information if it changes.
We reserve the right to suspend or terminate your account
if you are using our Site illegally or if you violate these Terms and
Conditions.
These Terms and Conditions govern the sale of goods and
services available on our Site.
The following goods are available on our Site:
-
Clothing; and -
Equipment.
We are under a legal duty to supply goods that match the
description of the good(s) you order on our Site.
The following services are available on our Site:
Page 1
of 8
-
Coaching.
The services will be paid for in full when the services are
ordered.
These Terms and Conditions apply to all the goods and
services that are displayed on our Site at the time you access it. This
includes all products listed as being out of stock. All information,
descriptions, or images that we provide about our goods and services are as
accurate as possible. However, we are not legally bound by such information,
descriptions, or images as we cannot guarantee the accuracy of all goods and
services we provide. You agree to purchase goods and services from our Site at
your own risk.
We reserve the right to modify, reject or cancel your order
whenever it becomes necessary. If we cancel your order and have already
processed your payment, we will give you a refund equal to the amount you paid.
You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.
Our Site may offer goods and services from third parties.
We cannot guarantee the quality or accuracy of goods and services made
available by third parties on our Site.
Your subscription automatically renews and you will be
automatically billed until we receive notification that you want to cancel the
subscription.
To cancel your subscription, please follow these steps: Can
cancel at any time and no payment will be taken the following billing
cycle.
Full access to the account until
the final day of the billing cycle.
We offer the following free trial of our goods and
services: A 7-day free trial begins when users register for a new account. The
free trial includes unlimited access to all documents available on our site.
At the end of your free trial, the following will occur:
You will automatically be billed our monthly subscription rate. If you do not
want to be billed, you will need to cancel your subscription before your free
trial ends.
To cancel your free trial, please follow these steps: Log
in to your account and select "Cancel Free Trial" under the
"Account Management" tab.
We accept the following payment methods on our Site:
-
Credit Card;
-
Stripe and PayPal.
When you provide us with your payment information, you
authorise our use of and access to the payment instrument you have chosen to
use. By providing us with your payment information, you authorise us to charge
the amount due to this payment instrument.
If we believe your payment has violated any law or these
Terms and Conditions, we reserve the right to cancel or reverse your
transaction.
When you purchase goods from our Site, the goods will be
delivered through one of the following methods:
-
Standard delivery by post. Delivery
takes 5 - 7 business days.
Delivery will take place as soon as reasonably possible,
depending on the delivery method selected. Delivery times may vary due to unforeseen
circumstances. Please note that delivery times do not include weekends and bank
holidays.
You will be required to pay delivery charges in addition to
the price for the goods you purchase.
If you purchase goods from us for delivery to a destination
outside the United Kingdom your purchase may be subject to import duties and
taxes applied by the destination country. You are responsible for paying any
such duties or taxes. Please contact your local customs office for more
information before making a purchase. We are not responsible for the payment of
any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and
accurate delivery address, including the name of the recipient. We are not
liable for the delivery of your goods to the wrong address or wrong person because
of you providing us with inaccurate or incomplete information.
If you are a customer living in the United Kingdom or the
Eurpoean Union, you have the right to cancel your contract to purchase goods
and services from us within 14 days without giving notice. The cancellation
period:
-
Will end 14 days from the date of purchase when you
purchased digital content that was not supplied on a tangible medium;
-
Will end 14 days from the date of purchase when you
purchased a service;
-
Will end 14 days from when you receive, or someone you
nominate receives, the goods when you purchased good(s) in one order that are
all delivered together;
-
Will end 14 days from when you receive, or someone you
nominate receives, the last good when you purchased goods in one order that are
delivered separately; or
-
Will end 14 days from when you receive, or someone you
nominate receives, the first good when you purchased goods that will be
regularly delivered during a defined period.
To exercise your right to cancel you must inform us of your
decision to cancel within the cancellation period. To cancel, contact us by
email at [email protected] or by post at 48 W George St, G2 1BP. You
may use a copy of the
Cancellation Form
,
found at the end of these Terms and Conditions, but you are not required to do
so.
The right to cancel does not apply to:
-
Goods or services, other than the supply of water, gas,
electricity, or district heating, where the price depends upon fluctuations in
the financial market that we cannot control and that may occur during the
cancellation period;
-
Custom or personalised goods;
-
Goods that will deteriorate or expire rapidly;
-
Alcoholic beverages where the price has been agreed
upon at the time of purchase, delivery of them can only take place after 30
days, and their value is dependent on fluctuations in the market that we cannot
control;
-
Services that the customer has requested for the
purpose of carrying out urgent repairs or maintenance;
-
Newspapers, magazines, or periodicals, except for
subscriptions to such publications; and
-
Accommodation, transport of goods, vehicle rental
services, catering, or services related to leisure activities, if the contract
includes a specific date or period of performance.
Effects of Cancellation
If you cancel your contract with us and goods have already
been sent to you, then you must return the goods to us as soon as possible
after informing us of your decision to cancel. You will be responsible for the
cost of returning the goods. We will not be responsible for any damage or loss
to the goods that occurs before they are returned to us, including while the
goods are in transit.
If you cancel your contract with us, we will reimburse to
you all payments we received from you under the contract, including the costs
of delivery, except for any supplementary delivery charges resulting from your
choice of a delivery type other than the least expensive type of standard
delivery that we offer. Please note that we are permitted by law to reduce your
reimbursement to reflect any reduction in the value of the goods that was
caused by handling other than what is necessary to establish the nature,
characteristics, and functioning of the goods.
We will provide the reimbursement without undue delay and
no later than the earlier of 14 days after we receive back from you any goods
supplied or 14 days after you provide proof that you have returned the goods.
If no goods were supplied, then we will provide the reimbursement no later than
14 days after the day we were informed of your decision to cancel.
If you requested the performance of services begin during
the cancellation period, you are required to pay us an amount which is in
proportion to what has been performed until you have communicated to us your
decision to cancel this contract. We will reimburse to you any amount you have
paid above this proportionate payment.
If you provide express consent to the supply of digital
content during the cancellation period and acknowledge that your right to
cancel the contract is lost by the supply of digital content during the
cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of
payment as you used for the initial purchase unless you have expressly agreed
otherwise. You will not incur any fees because of the reimbursement.
This right to cancel and to reimbursement is not affected
by any return or refund policy we may have.
Where the
Sale of Goods Act 1979
, the
Consumer Rights Act 2015
, or any other
consumer protection legislation in your jurisdiction applies and cannot be
excluded, these Terms and Conditions will not limit your legal rights and
remedies under that legislation. These Terms and Conditions will be read
subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory
provisions of the legislation will apply.
Our Site contains links to third party websites or services
that we do not own or control. We are not responsible for the content,
policies, or practices of any third party website or service linked to on our
Site. It is your responsibility to read the terms and conditions and privacy
policies of these third party websites before using these sites.
Sunshine Sanctuary and our directors, officers, agents,
employees, subsidiaries, and affiliates will not be liable for any actions,
claims, losses, damages, liabilities and expenses including legal fees from
your use of the Site.
Except where prohibited by law, by using this Site you
indemnify and hold harmless Sunshine Sanctuary and our directors, officers,
agents, employees, subsidiaries, and affiliates from any actions, claims,
losses, damages, liabilities and expenses including legal fees arising out of
your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the
Country of Wales.
If at any time any of the provisions set forth in these
Terms and Conditions are found to be inconsistent or invalid under applicable
laws, those provisions will be deemed void and will be removed from these Terms
and Conditions. All other provisions will not be affected by the removal and
the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time
in order to maintain compliance with the law and to reflect any changes to the
way we operate our Site and the way we expect users to behave on our Site. We
will notify users by email of changes to these Terms and Conditions or post a
notice on our Site.
Please contact us if you have any questions or concerns.
Our contact details are as follows:
______________________________________ [email protected]
48 W George St, G2 1BP
You can also contact us through the feedback form available
on our Site.
Effective
Date: 12th day of November, 2024
Cancellation Form
If you want to cancel your contract of sale with us you may
use this form and email or post it back to us at the address below.
Address: 48 W George St, G2 1BP
Email: [email protected]
I hereby give notice that I cancel my contract of sale of
the following goods or services:
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Ordered on: ______________________________________
Received on: ______________________________________
Customer name: ______________________________________
Customer address:
____________________________________________________________________________
Signature (only required if you are returning a hardcopy of
this form):
______________________________________
Date: ______________________________________
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